Governed automation for known network issues
NOA handles and resolves known incidents automatically and at full volume. Your engineers stop chasing routine work and focus on the issues that need their judgment.
Built for the high-volume work your NOC does every day
NOA takes the routine, high-volume work out of your NOC. Alarms get correlated, tickets get classified, and known incidents get resolved automatically, without manual triage.
By automating diagnosis and resolution for known issues within your approved playbooks, NOA cuts manual workload, shortens response times, and frees your engineers to spend their time on the incidents that need human judgment.
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01Ingest & CorrelateAlarms, tickets, and site data are ingested and correlated using ML models, replacing static rule-based approaches.
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02Diagnose & ClassifyIncidents are automatically classified, prioritized, and diagnosed with contextual analysis for faster resolution.
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03Automate & ResolveAutomated corrective actions — remote resets, self-clearing alarms, chronic issue escalation — close the loop without manual touchpoints.
accuracy
level
NOC level 1
self-clear tickets
Key capabilities
Automated Ticket /
Alarm Handling
Automated handling of incident tickets and alarms supports the NOC team end-to-end — from intake to closure — across every category NOA already understands.
Alarm Correlation
and Triage
Machine learning correlates alarms and site data, replacing static rule-based models. Incidents are automatically classified and prioritized so the team works on what matters first.
Automated
Actions
NOA executes corrective actions automatically — remote resets, self-clearing alarms, contextual escalations for chronic issues — and streamlines other manual NOC processes along the way.
Built for the issues
your NOC handles every day
NOA covers a broad range of operational scenarios with purpose-built detection, diagnosis, and resolution workflows
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Automatic Resolution of TicketsNOA automatically resolves ticket categories it already handles, so engineers focus on service-impacting issues.
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Power-Related IssuesDetection, diagnosis, and resolution of battery failures, power-supply disruptions, and generator issues.
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TransportAutomated handling of transport-related alarms and incidents — rapid identification and resolution across the transport layer.
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Environmental IssuesMonitoring and automated response to temperature, humidity, and ventilation anomalies affecting network equipment.
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Site Reset AutomationRemote site resets with intelligent pre-checks and validation, reducing dispatches and accelerating service restoration.
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Standardized ReportingAutomated generation of consistent operational reports across shifts, reducing the administrative burden on NOC teams.
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E-BondingBi-directional integration between NOC systems and external partner platforms — seamless ticket exchange and status sync.
NOA FAQ
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Tupl NOC Automation assists operations team to tackle workload, improving efficiency and effectiveness, quickly identifying & resolving network alarms and tickets.
Tupl NOC Automation uses all relevant Network data to triage the problem and provides action recommendations to NOC and Field Operations engineers. The solution can also deliver as Automatic actions, such as resets or work orders, and analytics reports.
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Tupl solutions are delivered as a cloud service (supported by the main cloud providers e.g. AWS, GCP, Azure, etc.). Our SaaS licensing model significantly reduces the upfront cost of purchasing the system. We can also deploy on-premises, in your private cloud or data center.
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Apart from above introduced use cases, one key design principle of our solutions is flexibility, so as long as the proper data sources are integrated, any root cause that is relevant to you can be addressed.
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No coding skills or database modelling are required. This solution relies upon TuplOS, which is a platform designed to synthesize and digitize the complex knowledge base from your engineers and free them to focus on putting their expertise to work. Tupl can guide you through the process via a coaching and training program from our services team.
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Tupl solutions are conceived to work in conjunction with other systems within your company, such as Ticketing, SON, CM, or Work Order management systems. Just as any engineer would do.
Proven results with leading operators
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Case Study 01Accelerating 5G Readiness Through Intelligent Network AutomationA US Tier-1 telecom operator seeking to boost operational efficiency, reduce costs, and accelerate 5G deployment by freeing up engineering resources from repetitive, manual tasks.Read more → -
Case Study 02In-House Intelligence for Network Optimization Cost ReductionA European Tier-1 telecom operator faced a strategic shift: to transform its Managed Services contract by insourcing key optimization tasks—all while operating under a reduced optimization budget.Read more → -
Case Study 03Driving Network Quality and Efficiency Through Automated RF Action PlansA Latin American Tier-1 telecom operator transitioning radio optimization activities back in-house from a major network equipment provider.Read more →
Ready to automate your known network issues?
Trusted by operators across 30+ countries