A network that
evolves with
your knowledge
Network Advisor takes complex, multi-vendor issues from diagnosis to remediation, inside the guardrails your operations team defines. Your knowledge stays in your hands.
Multiple levels of automation working together
Network Advisor is an agentic AI system that diagnoses and resolves complex network issues, and gets sharper as your team's expertise grows.
Built on TuplOS, it works across multi-vendor RAN, transport, and core, diagnosing issues end to end without engineer hand-offs between domains.
Network Advisor goes beyond automating troubleshooting. The agentic layer captures your engineers' decisions and turns them into reusable, audited workflows. When a new issue appears, your team encodes the logic once, and the system handles every recurrence after that.
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1Smart TriageIssues are detected, prioritized, and routed based on severity, impact, and root cause correlation. Your team sees what matters first.
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2Open-Loop RecommendationsAI diagnoses the issue and proposes a resolution. Engineers review and approve before execution.
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3Closed-Loop AutomationApproved workflows execute automatically, with full audit trails and rollback.
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4Knowledge CaptureEvery resolution your team approves becomes a reusable workflow. The system gets sharper as your team's expertise grows.
root-cause
identification
engineers
and teams
and triage
productivity
Key capabilities
Five foundational capabilities that power Network Advisor's intelligent troubleshooting, from real-time visibility to root-cause analysis and automated remediation
Comprehensive
Real-Time Network Visibility
A holistic “white-box” view of network performance supports proactive operations, long-term optimization, and strategic planning.
Agentic AI that evolves
with your network
Engineers define new detections and root-cause logic in natural language. The model continuously adapts, enabling faster, smarter incident handling as the network changes.
Accelerated Incident Triage through
Agentic AI
Engineering intent becomes automated workflows enriched with contextual insights. The chatbot interface boosts triage speed and enables deeper technical analysis.
Accurate Root
Cause Analysis
Advanced machine learning correlates multipoint data to isolate true root causes, not just symptoms, improving consistency, and reducing investigation time.
root-cause ID
Targeted
Automated actions
Network Advisor generates precise, data-driven actions and automates execution when appropriate, minimizing service impact and reducing time-to-resolution.
productivity
Intelligence that grows with your team
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Chatbot-driven
extensionDefine new detection and root-cause logic via natural language and a library, no coding required. -
Domain expertise
in the modelEngineer knowledge is captured and added to the ML models and workflows. -
Detect›Analyze›DeployDeploy new
workflowsNew logic is deployed so emerging issues are identified and triaged from that point forward. -
New logic deployedNo waiting
on vendor releasesReact to new network problems as they appear and make them part of the automated system.
Built for the issues
your network faces
Network Advisor covers a broad range of telecom network troubleshooting scenarios with purpose-built detection and resolution models.
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CongestionNetwork overloads root cause analysis.
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4G RTWP ImbalanceExternal interference and faulty equipment detection.
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4G/5G Sleeping Cell DetectionHidden faults and misconfigurations in active cells malfunctioning.
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4G/5G Traffic and ThroughputTraffic volume decrease and user throughput loss root cause analysis.
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4G/5G Access Failure and Drop Call RatesDegraded performance of users calls and sessions.
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MobilityHandover-related problems impacting on service continuity.
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Transport Network IssuesBackhaul-related issues disrupting RAN traffic volume.
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5G SIP Drops IncreaseProblems with communications sessions initiated by SIP.
Proven results with leading operators
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Case Study 01Smart Network Optimization for Cost-Efficient Resource ManagementA US Tier-1 telecom operator seeking to boost network performance, reduce operational costs, and improve customer experience by focusing engineers on the issues that matter most.Read more → -
Case Study 02In-House Intelligence for Network Optimization Cost ReductionA European Tier-1 telecom operator faced a strategic shift: to transform its Managed Services contract by insourcing key optimization tasks — all while operating under a reduced optimization budget.Read more → -
Case Study 03Driving Network Quality and Efficiency Through Automated RF Action PlansA Latin American Tier-1 telecom operator transitioning radio optimization activities back in-house from a major network equipment provider.Read more →
Network Advisor FAQ
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Network Advisor is designed to fit within an operator organization's daily workflow on network performance and troubleshooting processes. It connects to key relevant data sources, including configuration, topology, network counters, and KPIs, and correlates them through its AI Engine.
The system automates detection, triage, diagnosis, and action recommendations for network performance issues. With agentic capabilities, engineers can also extend the solution by adding new detection and root-cause logic when new problems appear.
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Tupl solutions are delivered in cloud service (e.g. AWS, GCP, Azure, etc.) and can also be deployed on-premises, in your private cloud or data center. Deployment is flexible to match your operational, regulatory, and security requirements.
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As long as the relevant data sources are integrated, the system can detect and analyze any root cause that matters to your operations.
With the new agentic capabilities, your engineers can also describe new failure modes in natural language and add them directly to the detection logic, so emerging issues become part of the automated system without waiting for a vendor release.
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No coding skills or database modeling are required. This solution relies upon TuplOS, which is a platform designed to synthesize and digitize the complex knowledge base from your engineers and free them to focus on putting their expertise to work. Tupl can guide you through the process via a coaching and training program from our services team.
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Tupl solutions are conceived to work in conjunction with other systems within your company, such as Ticketing, SON, CM, or Work Order management systems. Network Advisor behaves like an engineer would: connecting to the tools already in your workflows so insights and actions can be pushed seamlessly into your processes.
Ready to transform your network operations?
Trusted by operators across 30+ countries