Connect BMS, ITSM,
and field operations
into one system
Connect and automate your fragmented operational stack across data centers and other critical sites. Close the gap where MTTR rises, incidents keep recurring, and engineers spend more time coordinating than troubleshooting.
Your NOC stops chasing context and starts making decisions.
Automated incident response: Empower
your NOC to make faster,
smarter decisions
Equipment failures are not what cost you downtime anymore, the cost is in the hours between alarm and resolution.
Start with alarm triage and incident response. Automation then expands into vendor coordination and physical verification, with each phase delivering value before the next one begins.
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01Unified alarm-to-ticket managementBMS alarms, ITSM tickets, vendor activity, and site status in one live operational view, with the noise already filtered out.
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02When an alarm becomes a real incidentTickets arrive with the context already attached: alarms, telemetry, history, vendors, site conditions. Engineers start with the full picture instead of building it.
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03Agentic building accessVendor coordination from dispatch to work completion, handled by agents. Engineers step in only when judgment is needed.
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04Routine testing, fully automatedGenerator and BMS tests run on cadence across every facility. Scheduling, execution, results, and compliance documentation all handled.
Key capabilities
Four foundational capabilities that turn fragmented multi-vendor site data into one governed, automated operational view
Immediate operational context
Engineers start investigating with the full operational picture already in front of them: alarms, tickets, telemetry, vendor activity, site conditions, prior interventions. Assembled in real time.
Connects to any stack
Your existing technology stack becomes a single operating model. BMS, ITSM, and field operations connect into one layer without ripping and replacing anything. Value lands in weeks, not months. Proven with Schneider EcoStruxure, ServiceNow, and Azure ACS, and other enterprise platforms.
Intelligence that compounds
Every deployment teaches the next one. Root causes, resolutions, and operational decisions get captured and reused across the fleet, so best practices spread automatically through guided troubleshooting. The variability between engineers, shifts, and sites starts to disappear.
Junior engineers perform like experienced operators from day one.
From alarm to verified resolution
Orchestrates the complete operational lifecycle and validates outcomes against the physical environment, not just a workflow state or digital signal. Up to 50% fewer repeat incidents.
Proven results at scale
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Case Study 01Smart Automation to Transform Critical Facilities ManagementA Tier-1 telecom operator managing hundreds of critical facilities, including data centers and network sites, aimed to improve operational efficiency and incident response while gaining real-time visibility across all infrastructure systems — without replacing existing BMS/DCIM platforms.Read more → -
Case Study 02Internalizing Multi-Vendor Power Savings ManagementA Tier-1 telecom operator in Europe aiming to take full control of energy efficiency initiatives by internalizing power-saving operations across a multi-vendor RAN environment — eliminating vendor lock-in and maximizing both performance and cost savings.Read more → -
Case Study 03Smart Network Optimization for Cost-Efficient Resource ManagementA US Tier-1 telecom operator seeking to boost network performance, reduce operational costs, and improve customer experience by focusing engineers on the issues that matter most.Read more →
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