How Tupl is using AI to simplify complexity and transform industries — from telecom to healthcare and beyond.
An interview conducted by Canal Málaga features Tupl's COO, Mario Gª Canfrán, discussing how artificial intelligence automates intricate processes across sectors including telecommunications, agri-food, healthcare, and critical facilities.
In the interview, Tupl's Chief Operating Officer explains the company's approach to automating complex workflows. The company began with major telecommunications clients like T-Mobile in the U.S. and has since expanded its reach into additional sectors where domain expertise can be captured and converted into intelligent automation.
AI That Works Where It Matters Most
At the core of Tupl's approach is the TuplOS platform, which captures domain expertise and converts it into intelligent automation systems. Rather than replacing human judgment, the platform codifies it — allowing organizations to scale their best practices and free their experts to focus on higher-value work.
Key industries addressed by Tupl's automation solutions include:
- Telecommunications: Network operations, customer care, and energy optimization for leading operators worldwide
- Agri-food: Quality control and process optimization in food production and agriculture
- Healthcare: Streamlining complex clinical and operational workflows
- Critical facilities: Monitoring and optimizing mission-critical infrastructure
Making AI Practical
Tupl's mission is "making AI work where it matters most" — a philosophy that emphasizes practical, measurable outcomes over theoretical AI capabilities. The company focuses on deploying AI that delivers immediate ROI while building a foundation for longer-term transformation.
With roots in telecommunications and over a decade of experience since its founding in 2014, Tupl has developed a pragmatic approach to AI adoption: start small, pilot with measurable ROI, and scale with confidence. This methodology has proven particularly effective for organizations that want to modernize operations without disrupting existing processes.
About Tupl
Tupl is the proven AI automation company for telcos. Powered by TuplOS, our AI-native automation system, we bring network and customer operations into one governed workspace, so your expert knowledge stays with you and grows.
Telco experts and AI agents work side by side inside TuplOS to co-create intelligent automation across NOC operations, troubleshooting, network performance, and customer experience.
Our pragmatic approach — start small, pilot with measurable ROI, scale with confidence — ensures that automation delivers measurable impact and becomes a sustainable transformation lever across the organization.
Since 2014, we've combined startup agility with deep telco expertise to help operators modernize operations, unlock autonomous networks, and deliver superior customer experience.
Operations made simple with AI.