Operations made simple with AI

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the rocky path
Articles

The (Rocky) Path Towards Zero-Touch Network Automation

Mobile networks are growing exponentially in complexity. As operators deploy and maintain multi-vendor 2G, 4G, and 5G environments—often coexisting within the same infrastructure—network engineers face an overwhelming volume of alarms, performance counters, and KPIs to interpret. Manual provisioning, troubleshooting, and intervention are no longer scalable or sustainable in such dynamic ecosystems. Traditional network assurance has relied heavily on manual investigation, where engineers spend hours correlating metrics, logs, and configuration data to identify the root causes of anomalies.

power saving advisor
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How AI Adoption Supports Energy-Efficient Telco Operations

The telecommunications industry is undergoing a crucial transformation as network expansion, 5G rollouts, and data-intensive applications drive energy consumption to unprecedented levels. As operators face increasing operational costs and environmental scrutiny, optimizing energy use has become a top priority.

customer care agent
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How Proactive AI Care Transforms Telecoms Customer Experience

In the telecoms industry, customer expectations are evolving faster than ever — The traditional break-fix model is no longer sufficient. Instead, telecom operators need to turn to AI-powered proactive care to deliver support before problems are even noticed by customers. The goal? Maximizing Net Promoter Scores (NPS), reducing churn, and turning customer support into a competitive advantage.

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