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How AI Adoption Supports Energy-Efficient Telco Operations

The telecommunications industry is undergoing a crucial transformation as network expansion, 5G rollouts, and data-intensive applications drive energy consumption to unprecedented levels. As operators face increasing operational costs and environmental scrutiny, optimizing energy use has become a top priority.

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How Proactive AI Care Transforms Telecoms Customer Experience

In the telecoms industry, customer expectations are evolving faster than ever — The traditional break-fix model is no longer sufficient. Instead, telecom operators need to turn to AI-powered proactive care to deliver support before problems are even noticed by customers. The goal? Maximizing Net Promoter Scores (NPS), reducing churn, and turning customer support into a competitive advantage.

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