Telecommunications Case Study
In-House Intelligence for Network Optimization Cost Reduction
The client
A European Tier-1 telecom operator that faced a strategic shift: to transform its Managed Services contract by insourcing key network optimization tasks while operating under a reduced budget.
The challenge
To automate the day-to-day network optimization and troubleshooting tasks to at the maximum level to secure and even improve the network performance.
Their main issues before the implementation of the solution were:
• Cost Constraints
Highly manual optimization process that made it impossible to reduce outsourcing costs.
• Inconsistent Quality
Results varied significantly, depending on the individual skills of engineers, without a standardized approach.
• Resource Limitations
Scaling the in-house engineering team was not feasible due to workload and budget restrictions.
The solution
Network Advisor was deployed nationwide to automatically detect the most significant low throughput related issues cell by cell.
On a daily basis it produced plans with root causes and associated actions that leveraged the AI/ML driven framework.