Operations made simple with AI

Author name: TUPL

customer care agent
Telecommunications

How Proactive AI Care Transforms Telecoms Customer Experience

In the telecoms industry, customer expectations are evolving faster than ever — The traditional break-fix model is no longer sufficient. Instead, telecom operators need to turn to AI-powered proactive care to deliver support before problems are even noticed by customers. The goal? Maximizing Net Promoter Scores (NPS), reducing churn, and turning customer support into a competitive advantage.

medux partnership
Press releases

MedUX and Tupl Announce Strategic Telecom Partnership

MedUX is proud to announce its strategic partnership with Tupl, a pioneer in the automation of telecom operations through Artificial Intelligence (AI). This collaboration strengthens our mission to deliver the most comprehensive quality testing and performance monitoring solutions for fixed and mobile networks across Europe.

Tupl Showcases Visionary AI Quality Inspection at Advanced Factories Barcelona 2025
Press releases

Tupl Showcases Visionary AI Quality Inspection at Advanced Factories Barcelona 2025

From April 8-10 at Fira Barcelona, Tupl will present its latest innovation — Tupl Vision, an AI-powered Computer Vision solution for automated quality inspection in manufacturing and agriculture. Designed for fast deployment and seamless integration with existing systems, Tupl Vision helps reduce costs, eliminate human error, and scale operations with a no-code, fully adaptable platform.

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